Confirming DSD PO Container Is Failing With INTERNAL SERVER ERROR
(Doc ID 2978549.1)
Last updated on OCTOBER 09, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.1 [Release 23.1]Information in this document applies to any platform.
Symptoms
Error received while confirming the container for a Purchase order
ERROR
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Internal Server Error
STEPS
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The issue can be reproduced at will with the following steps:
1. Create PO From RMS.
2. In the Purchase Order List screen, Select the PO for which receiving needs to be done.
3. Create a Receipt and create a container.
4. Open the container and scan all items, save the container.
5. Edit Receipt, enter invoice no and date.
6. Confirm the container. It fails with an internal server error.
BUSINESS IMPACT
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Due to this issue, users cannot confirm the container.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |