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Reserve And Expected Bucket Add Up On Cancellation Of Over-shipped Shipment (Doc ID 2979004.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.


On cancellation, We are seeing extra reserved and expected units on the Allocation which gets cancelled after over-shipment.

RMS is adding up the reserved and expected bucket in Item_loc_soh by 10 units (Extra shipped units) even though cancellation was posted for 2 units.
The Cancelled qty in alloc_detail is going Negative.

RMS should ignore the cancellation (sostatuscre) message posted as there are no open units.

The issue can be reproduced at will with the following steps:
1) Create an Allocation of 1 unit.
2) Overship the allocation. Create a shipment for 6 units.
3) Receive the shipment.
4) Post cancellation of 2 units.


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