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{Error: 403, Errormessage: 'user Dont Have Permissions to View This File'} When Opening a File in the Favorites Node of the Document Manager (Doc ID 2979008.1)

Last updated on OCTOBER 09, 2023

Applies to:

Primavera Unifier Cloud Service - Version 23.7 to 23.9 [Release 23.7 to 23.9]
Information in this document applies to any platform.


When attempting to open a file in the Favorites node of the Document Manager the following error occurs:


{error: 403, errorMessage: 'user dont have permissions to view this file'}

The issue can be reproduced at will with the following steps:

  1. Sign-in as the impacted User.
  2. Attach a file to the Document Manager in the impacted Project.
  3. Mark the file as Favorite.
  4. Attempt to open the file from the Favorites node.
  5. Observe aforementioned error.


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