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Agent Errors when Linking a Document to an Order Release (Doc ID 2979250.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

Users have setup an Agent with Type = "Tracking Event" and "Object Matching by ID" so that the necessary documents are added to both the shipment and the Order Release.

The agent attempts to perform to add a "Link-type" document to the order release but encounters an error 

No error occurs if the document is of the type "Document" - the users would like one source document used only with links to this document

The error is:




Steps To Reproduce the Issue


  1. Loaded XML transmission for a shipment event via integration manager or create a shipment event manually that matches the Order Release
  2. The document loaded correctly on the shipment but not on the Order Release 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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