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User Group Members With Permission To Add Workspaces Receiving Error When Attempting To Add Workspaces PRM‑000000000 (Doc ID 2979326.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Primavera Cloud Service - Version 23.9 to 23.12 [Release 23.9 to 23.12]
Information in this document applies to any platform.

Symptoms

User Group members with permission to add workspaces are receiving error when attempting to add workspaces:

ERROR
-----------------------
Unable to save new Workspace.
An unknown error has occurred.

PRM‑000000000


STEPS
-----------------------

  1. User Object selector to go to Global Admin.
  2. Create a root workspace user group and permission group where under Configuration section Add, Edit and Delete are selected for Workspaces, Views, Resources and Edit & View are selected for Resource Costs/Financials.
  3. Enable user group on a lower lower workspace and apply permission group to the lower workspace.
  4. Login as a user in the user group and attempt to add workspace under lower workspace from step 3.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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