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Run Request Dispatch Job (Schedule Duplicate Resolution Requests) Status Is In Warning (Doc ID 2979347.1)

Last updated on OCTOBER 09, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Data Quality, Customer Hub

Run request dispatch job (Schedule Duplicate Resolution Requests) status is in Warning

Unable to perform contact merge request

ERROR
-----------------------
The request has completed and is in a terminal state.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. request dispatch job (Schedule Duplicate Resolution Requests) status is in Warning

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process merge requests.

Cause

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In this Document
Symptoms
Cause
Solution


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