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RIIHA-lgf Error Message For Transfers From RMS To WMS (Doc ID 2979352.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

Orders are not flowing from RMS to WMS
Seems like the issue is on the USM side, "Client received SOAP Fault from server: DataSource UsmDataSource is not active Please see the server log to find more detail regarding exact cause of the failure."

Log

javax.ejb.EJBException: Error while calling Injector Service.: Client received SOAP Fault from server: DataSource UsmDataSource is not active Please see the server log to find more detail regarding exact cause of the failure.
at com.retek.rib.j2ee.RIBMessageSubscriberEjb$MessageHandler.handleMessage(RIBMessageSubscriberEjb.java:455)
at com.retek.rib.collab.HospitalController.performHandlerCall(HospitalController.java:389)
at com.retek.rib.collab.HospitalController.doMessage(HospitalController.java:292)
at com.retek.rib.collab.HospitalController.doMessage(HospitalController.java:194)
at com.retek.rib.j2ee.RIBMessageSubscriberEjb.onMessage(RIBMessageSubscriberEjb.java:268)
at sun.reflect.GeneratedMethodAccessor703.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:101)
at com.oracle.pitchfork.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:101)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:
 

Solution

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In this Document
Goal
Solution


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