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How to Troubleshoot Issues in CPQ and Collect Relevant Logs (Doc ID 2979359.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A to N/A [Release 2013]
Information in this document applies to any platform.

Purpose

The purpose of this document is to explain how to troubleshoot issues in CPQ and collect relevant logs when encountering issues or collecting print statements.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1. Why is this document necessary?
 2. How is load distributed between the nodes?
 3. How can a user identify which node they have landed on?
 4. Is it possible to switch between nodes?
 5. How can the correct logs be collected for the issue being investigated?

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