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Users With Custom Role Unable To View Quote Related Analytics (Doc ID 2979440.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Users with custom 'Sales Restricted User' role (copied from standard Sales Restricted User role) are able to view and drill down on quotes, but are getting 'No results' for Quote related analytics.

Users with standard 'Sales Restricted User' role are able to see Quote related analytics.

EXPECTED BEHAVIOR
-----------------------
All the users should get the results

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Opportunity-> Quote Analytics subtab
2. View Quote related analytics report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users custom 'Sales Restricted User' role cannot view the report data.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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