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Error 'User details already exist. Importing user using existing details. (PRM-006111017)' When Importing Users To OPC (Doc ID 2979557.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Primavera Cloud Service - Version 23.9 to N/A [Release 23.9 to NA]
Information in this document applies to any platform.

Symptoms

When attempting to import users by template, the following error occurs.

ERROR

One or more errors occurred while importing companies.

Multiple error occurred while processing your request. (PRM-000000036)

User details already exist. Importing user using existing details. (PRM-006111017)

The issue can be reproduced at will with the following steps:

  1. Log into OPC.
  2. Navigate to Global Admin->Users.
  3. Actions ->Import from excel template with title column populated.
  4. Error pops up.
  5. Query the users, the users are added but no title info.

Changes

 

Cause

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