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SA_PURGE_JOB Is Long Running In Hourly Cycles (Doc ID 2979883.1)

Last updated on OCTOBER 11, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
SA_PURGE_JOB is long Running in hourly cycles


Oracle has provided hot fix 19.3.006.19 in BugId: 35553148, which deployed on 21-SEP-2023. This fix was supposed to solve the long running issue of SA_PURGE_JOB. But since then we have noticed the sa_puge hourly job is running long.



EXPECTED BEHAVIOR
-----------------------
SA_PURGE_JOB to be run in expected time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trigger the sa_purge_job
2. Monitor performance of Job.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete Job in expected time.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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