Routing did not honor the 'Lock Activity On Route' feature
(Doc ID 2979942.1)
Last updated on OCTOBER 16, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 23.C.03 and laterInformation in this document applies to any platform.
Symptoms
I set a Communicated Window for an activity, expecting that routing wouldn't move the activity out of it. However after a routing run the activity was pushed to a later time out of the Communicated Window.
Cause
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In this Document
Symptoms |
Cause |
Solution |