Print Zone (Standard Option) In Sequencing Page Not Displaying Any Information When Trying To Print (Doc ID 2980090.1)

Last updated on OCTOBER 24, 2023

Applies to:

Goal

On: 22A version, Environment Related
 
ACTUAL BEHAVIOR
---------------
Print Zone (Standard Option) in Sequencing Page Not Displaying Any
Information When Trying to Print
 
Prior to the 22A upgrade users had the ability to print the table on the
Field Services Activity Dispatching/Rescheduling page by clicking Print Zone
-> Standard. As it stands now, the options present a page with a header and
nothing else. The Print Zone -> Formatted option does show the table but the
table is split in half and will not print correctly even with a change to
margin and orientation.
 
EXPECTED BEHAVIOR
-----------------------
The Print Zone -> Formatted option does show the table
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the Field Services Dispatching/Rescheduling page
2. Search for a dispatch area
3. When data is presented click on the print zone option
4. Click Standard
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.