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Another user has changed the row with primary key oracle.jbo.Key Error While Creating Item Structure From Create From Copy (Doc ID 2980485.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.23.07.0 and later
Oracle Fusion Product Development Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

When a user is trying to create multiple item structures for the same item, they are  seeing an error when attempting to create a new Item Structure using 'Create from copy' before allowing a previous 'Create from copy' request to complete.

ERROR
-----------------------
Error
Another user has changed the row with primary key oracle.jbo.Key[30000001447910381]

STEPS
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The issue can be reproduced at will with the following steps:
Step 1: User uses the 'Create from copy' functionality --> enters all the details for the source item structure --> clicks ok --> Process submitted pop up window appears.
Step 2: User tries to repeat step 1, but encounters the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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