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Deleting RTV Shipment Moves RTV Request To 'Canceled Request' Status in SIOCS (Doc ID 2981107.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Goal

Deleting a RTV Shipment moves the RTV Request to 'Canceled Request' status, instead of canceling the shipment. Users delete the RTV shipment by mistake and it is causing financial loss to the business as the RTV Request gets Canceled. Why does this happen?
 

Solution

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In this Document
Goal
Solution


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