REST API 'hubPersons' Is Failing With a 403 Forbidden Error
(Doc ID 2981147.1)
Last updated on OCTOBER 30, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to call the rest API /crmRestApi/resources/11.13.18.05/hubPersons?q=personName=%XXXXXXXXXX to get the party_id for a person an error occurs
ERROR
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403 Forbidden
STEPS
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The issue can be reproduced at will with the following steps:
1. Call rest API https://<hostname>/crmRestApi/resources/11.13.18.05/hubPersons?q=personName='XXXXXXXXXX'
2. Error occurs
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |