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BI: User Are Unable to Open My DashBoard (Doc ID 2981258.1)

Last updated on MARCH 25, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Performance

 When user with Sales Administrator job role trying to open My Dashboard - it throws below error

ERROR
-----------------------
"A problem occurred fetching a requested resource. See logs for more details"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
User tries to open 'My dashboard'
Error displays

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, this user cannot view the dashboard.

Cause

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In this Document
Symptoms
Cause
Solution
References


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