My Oracle Support Banner

New Smart Action For A Custom Object Is Not Working (Doc ID 2981264.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


Created a smart action for a custom object which is related object to standard Accounts, but when click on it from workspace, no action takes place in 

Digital Sales > Accounts > Edit any account > Type/Search > give smart action name > choose from listed actions > nothing happens



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.