Fusion Global HR: Transaction Expires Instead of Being Escalated
(Doc ID 2981299.1)
Last updated on NOVEMBER 16, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
Actual behavior:
Escalation has been set up so that if approver does not approve the transaction in 1 day, it should be escalated to the manager. However, instead of being escalated, the transaction expires.
Expected behavior:
Transaction to be escalated
Steps:
- Set up the escalation for a certain flow
- Submit a transaction for that flow
- Approver does not touch the transaction. Instead of being escalated, the transaction expires.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |