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Fusion Global HR: Transaction Expires Instead of Being Escalated (Doc ID 2981299.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

 Actual behavior:

Escalation has been set up so that if approver does not approve the transaction in 1 day, it should be escalated to the manager. However, instead of being escalated, the transaction expires.

Expected behavior:

Transaction to be escalated

Steps:

  1. Set up the escalation for a certain flow
  2. Submit a transaction for that flow
  3. Approver does not touch the transaction. Instead of being escalated, the transaction expires.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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