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Issue With Net Sales Amt And Return Amt For RETURN Transactions -ReSA Side Confirmation (Doc ID 2981398.1)

Last updated on OCTOBER 19, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 to 23.1 [Release 23.1]
Information in this document applies to any platform.


Previously, when a RETURN transaction was processed we would view in RMICS a negative Net Sales Amt and a positive Return Amt for the transaction.

Since upgrading to Next Gen Architecture (v23), the RETURN transactions are showing a positive Net Sales Amt and a negative Return Amt for the transaction.

This is causing incorrect values to be displayed and used in aggregations.


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