Issue With Net Sales Amt And Return Amt For RETURN Transactions -ReSA Side Confirmation
(Doc ID 2981398.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 to 23.1 [Release 23.1]Information in this document applies to any platform.
Symptoms
Previously, when a RETURN transaction was processed we would view in RMICS a negative Net Sales Amt and a positive Return Amt for the transaction.
Since upgrading to Next Gen Architecture (v23), the RETURN transactions are showing a positive Net Sales Amt and a negative Return Amt for the transaction.
This is causing incorrect values to be displayed and used in aggregations.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |