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Fusion Global Payroll: Redwood Payslip Page Is Not Loading On Mobile (Doc ID 2981919.1)

Last updated on OCTOBER 27, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Redwood Payslip is not displayed on Mobile page. It is working as expected in desktop page and is displayed once ORA_PAY_PAYSLIPS_REDWOOD_ENABLED profile is set to N.

EXPECTED BEHAVIOR
-----------------------
Redwood Payslip to be displayed in Mobile page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open payslip on Mobile page.
2. Page is not displaying the information.



Cause

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In this Document
Symptoms
Cause
Solution


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