My Oracle Support Banner

Transactions Matching Error 'Transactions Cannot Be Matched Due to Error(s): Check Number, Check Number: Values Did Not Match Exactly' (Doc ID 2982035.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Account Reconciliation Cloud Service - Version 23.08.53 to N/A [Release 23.0 to 11.1]
Information in this document applies to any platform.

Symptoms

When attempting to perform transaction matching in Account Reconciliation Cloud Service (ARCS), the following error occurs.

ERROR
-----------------------
Transactions cannot be matched due to error(s):
Check Number, Check Number: Values did not match exactly


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Select Match card.
2. From Matching page, click on account name.
3. From the left side panel, select Unmatched Transactions tab.
4. From the left side table, select desired rows.
5. From the right side table, select desired rows.
6. Click on Match button.




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.