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Missing Transactions In Saleshub (Doc ID 2982371.1)

Last updated on OCTOBER 27, 2023

Applies to:

Oracle Retail Xstore Office Cloud Service - Version 22.0 and later
Information in this document applies to any platform.


Transactions missed to send to saleshub.
please find attached posLOg and xstore logs for error details.

Steps to reproduce:

1. Select a till which has a grid view option where we can select products pertaining to food and drinks on screen.
2. In order to order more items, tap the item on the screen multiple times(At least 10 times) continuously without any delay.
3. Check the POS logs for this order and validate the TAX and VAT segments for each item.


Had tried multiple times to produce this issue.
Had tried to reproduce this issue by scanning a item multiple times without any delay. However, couldn't reproduce it.


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