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403 Forbidden Error In Promotion V2 Web Service (Doc ID 2982555.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Retail Pricing Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


On : 23.1 version, OTHER

When attempting to use swagger UI for promotions, the following error occurs:

HTTP Status 403 - Forbidden
  -- or --
HTTP Status 401 - Unauthorized

The issue can be reproduced at will with the following steps:
  1. Open a browser in InPrivate/Incognito mode (to clean the cache and browser data).
  2. Browse to PricingServices SwaggerUI

  3. Login using our IDCS access.

  4. Try the Promotion endpoint

  5. The service responses with "HTTP 403 - Forbidden" status.




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