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403 Forbidden Error In Promotion V2 Web Service (Doc ID 2982555.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Retail Pricing Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

On : 23.1 version, OTHER

When attempting to use swagger UI for promotions, the following error occurs:


HTTP Status 403 - Forbidden
  -- or --
HTTP Status 401 - Unauthorized


The issue can be reproduced at will with the following steps:
  1. Open a browser in InPrivate/Incognito mode (to clean the cache and browser data).
  
  2. Browse to PricingServices SwaggerUI

  3. Login using our IDCS access.

  4. Try the Promotion endpoint
        (services/private/omnichannel/v2/item/promotion)

  5. The service responses with "HTTP 403 - Forbidden" status.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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