403 Forbidden Error In Promotion V2 Web Service
(Doc ID 2982555.1)
Last updated on OCTOBER 25, 2023
Applies to:
Oracle Retail Pricing Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
On : 23.1 version, OTHER
When attempting to use swagger UI for promotions, the following error occurs:
HTTP Status 403 - Forbidden
-- or --
HTTP Status 401 - Unauthorized
The issue can be reproduced at will with the following steps:
1. Open a browser in InPrivate/Incognito mode (to clean the cache and browser data).
2. Browse to PricingServices SwaggerUI
3. Login using our IDCS access.
4. Try the Promotion endpoint
(services/private/omnichannel/v2/item/promotion)
5. The service responses with "HTTP 403 - Forbidden" status.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |