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PROD CFS » ORD INIT Transaction "Liability Amt" Not Reflecting Promotion (Doc ID 2983815.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When a promotion is applied on the ORD INIT transaction, the "Liability Amt" received reflects the full price. However, when we receive the "Liability Amt" on the ORD CMP transaction, to offset the initial one, that amount has the promotion applied. Therefore, the liability will never offset itself.

Cause

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In this Document
Symptoms
Cause
Solution
References


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