OCI Identity - Trying to Enable Multi-factor Authentication gives Error 'Multi-factor authentication can only be enabled by the user'
(Doc ID 2983826.1)
Last updated on NOVEMBER 02, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Trying to enable Multi-factor Authentication (MFA) for a user credentials gives following error code:
Following steps were followed to enable MFA which lead to above error code:
- Used Oracle Mobile Authenticator app for this process.
- Successfully added a user account to "Oracle Mobile Authenticator" app by scanning the QR code.
- After providing/entering the verification code, encountered the above mentioned error code.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |