Notifications Are Sent Out to Existing Project Participants but Not to the Newly Assigned Ones
(Doc ID 2984350.1)
Last updated on NOVEMBER 01, 2023
Applies to:
Primavera Unifier Cloud Service - Version 23.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Email notifications are not sent out to new project participants. It is sent after the second change (save) and not after the first.
EXPECTED BEHAVIOR
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Email notification should be sent out to project participants after the first change.
STEPS
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The issue can be reproduced at will with the following steps:
- Login Unifier
- Open shell
- Navigate to Information -> General
- Open Project Configuration
- Click Edit
- Change the assignment value of Project Master tab
- Click Submit
- Observe notifications are sent out to existing project participants but not to the newly assigned ones.
- The user has to open project configuration again, and click again on submit in order to sent out the notification to the assigned colleagues. The notification is important in order to inform the colleagues that they will have to work on the project.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |