Overdue Store Orders Not Being Auto-Closed
(Doc ID 2984373.1)
Last updated on NOVEMBER 01, 2023
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Operations & Maintenance
ACTUAL BEHAVIOR
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Overdue store orders are not being auto-closed
A Store Order (transfer) which is over the the 'System Options' 'Close Overdue Orders' date setting is not being closed by the job TSFCLOSE_JOB.
EXPECTED BEHAVIOR
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Overdue Store Orders should be closed automatically.
STEPS
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The issue can be reproduced with the following steps:
1. Create a transfer
2. Partially ship transfer
3. Wait the days defined in the 'System Options' 'Close Overdue Orders' date setting
4. Check if tsfclose_job closed the transfer
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |