NGS - Search Bar Is Read Only In Accounts And Contacts Landing Page
(Doc ID 2984523.1)
Last updated on DECEMBER 06, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.07.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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In NGS, accounts/contacts landing page, search bar is read only.
User is not able to type in any inputs.
EXPECTED BEHAVIOR
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Users should be able to input search key words in search bar for records' or smart actions' search.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Digital Sales>Accounts/Contacts.
2. In the landing page, search bar is read only and unable to input any key words.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot perform search in this page.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |