Fusion Global HR: “An Application Error Occurred. See the Incident Log for More Information” Error Message When Attempting To Claim on Create Location Transaction
(Doc ID 2984678.1)
Last updated on DECEMBER 19, 2023
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to claim a Create Location transaction the following error occurs.
ERROR:
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 120, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_HCM_UIAPP.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 120, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_HCM_UIAPP.
What is working:
Approvers are able to use claim functionality if the location is created from Setup and Maintenance: Manage locations.
STEPS:
The issue can be reproduced at will with the following steps:
1. My client groups> Create location
2. Approver receive the notification> Claim
3. Error occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |