My Oracle Support Banner

Essbase 21c ASO Application Crash while Retrieving in Smart View. (Doc ID 2984854.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Essbase for OCI Marketplace - Version Marketplace and later
Hyperion Essbase - Version and later
Information in this document applies to any platform.


When performing retrieval operations in Smart View on ASO application, the application is getting crashed and an Exception file is getting created with Segmentation Violation as below:

Current Date & Time: <Date and Time>
Process Type: Application
Application Name: <application_name>
Database Name: <Database_name>
Exception Log File: /u01/config/domains/essbase_domain/servers/essbase_server1/logs/essbase/essbase/app/<application_name_folder>/<database_name_folder>/<filename>.xcp
Current Thread Id: <Thread_is>
Sending/Child PID: <pid>
Sending UID: <uid>
Signal Number: 0xb=Segmentation Violation
Signal Code: 0x0=Unknown

Thread Id <id>
Request Name: SpreadsheetOperation
Database Name: <database_name>
User Name: <user_name>
Start Time: <Smart View retrieval operation start time>
End Time: Pending


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.