Fusion Global HR: Journeys Not Assigning to AORs after 23D Update. Checklist Console shows Error: oracle.jbo.JboException: <Char> is not valid for HcmParam name (Doc ID 2985200.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Symptoms

Journey not getting allocated after 23D Update.

Journey tasks has AOR (Area of Responsibility) as a task performer or owner.

AOR Lookup code has a special characters such as space,"/","<",">","&" etc.

Journey tasks without AOR or AOR code that does not contain above special characters is working correctly.


ERROR
-----------------------
oracle.jbo.JboException: Colon is not valid for HcmParam name
at oracle.apps.hcm.common.core.HcmParamsImpl.validate(HcmParamsImpl.java:241)
at oracle.apps.hcm.common.core.HcmParamsImpl.putNonNull(HcmParamsImpl.java:202)
at oracle.apps.hcm.common.core.HcmParamsImpl.putValue(HcmParamsImpl.java:654)
at oracle.apps.hcm.employment.checklists.util.TransactionCacheUtil.updateInTransaction(TransactionCacheUtil.java:45)
....


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Assign the Journey manually or automatically
2. Navigate to Checklist Templates > Console
3. See error message

Changes

Logic to handle AOR changed in 23D. This new enhancement was not handling special characters correctly.

Cause

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