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Fusion Benefits Cloud:Employees Are Unable to Click Continue Button In Self Service (Doc ID 2986076.1)

Last updated on DECEMBER 17, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Benefits

ACTUAL BEHAVIOR
---------------

Employee makes changes in Employee Self Service but the Continue button is inactive.

EXPECTED BEHAVIOR
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All employees should have an active Continue button after editing their selections.

STEPS
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Employee goes Self Service > Clicks on Make changes > Continue button is grayed out.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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