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User Is Not Able To Do Scan In Hand Held (Doc ID 2986841.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

Scan is not working in any handheld in any of screens.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate in item lookup screen.
2. Scan an item.
3. Item is not scanned and no sound is triggered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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