User Is Not Able To Do Scan In Hand Held
(Doc ID 2986841.1)
Last updated on NOVEMBER 14, 2023
Applies to:
Oracle Retail Store Operations Cloud Service - Version 23.2 and laterInformation in this document applies to any platform.
Symptoms
Scan is not working in any handheld in any of screens.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate in item lookup screen.
2. Scan an item.
3. Item is not scanned and no sound is triggered.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |