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OTM Mobile Screen Keeps Loading and Spinning (Doc ID 2986893.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 23.3 and later
Information in this document applies to any platform.

Symptoms



OTM Mobile screen keeps loading. The screen shows as loading/spinning

A user has been created in the SERVPROV domain by way of following all the steps as per "Help" on how to configure the Mobile user
But when the User logs in to the OTM mobile by way of

https://[hostname]/logisticsmobile

All the icons just keeps loading/spinning and nothing further happens

It also spins if they try to access OTM mobile from their computer and access the same URL

Cause

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In this Document
Symptoms
Cause
Solution


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