OTM Mobile Screen Keeps Loading and Spinning
(Doc ID 2986893.1)
Last updated on NOVEMBER 14, 2023
Applies to:
Oracle Transportation Management Cloud Service - Version 23.3 and laterInformation in this document applies to any platform.
Symptoms
OTM Mobile screen keeps loading. The screen shows as loading/spinning
A user has been created in the SERVPROV domain by way of following all the steps as per "Help" on how to configure the Mobile user
But when the User logs in to the OTM mobile by way of
https://[hostname]/logisticsmobile
All the icons just keeps loading/spinning and nothing further happens
It also spins if they try to access OTM mobile from their computer and access the same URL
Cause
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In this Document
Symptoms |
Cause |
Solution |