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Shortage Posting Not Working As Expected Post 19.3 Upgrade (Doc ID 2986914.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Merch - Inventory Movement

ACTUAL BEHAVIOR
---------------
 Shortage posting not working as expected post 19.3,20 upgrade ?

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create transfer
2. Ship transfer multiple cartons
3. Check the TRAN_DATA posting
4. Receive the transfer without the carton number
5. Check the TRAN_DATA posting and Notice that.
  a) Overage posted for carton which is received
  b) Shortage did not get posted for carton which did not get received.

Note: Same steps executed in PRODUCTION which is not upgraded to 19.3.20 and did post the shortage for carton which did not get received.


Cause

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In this Document
Symptoms
Cause
Solution
References


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