Clearance Reset Doesnot Print The Ticket With The Previous Price (Doc ID 2987376.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Symptoms

Clearance Price change record displayed with null columns(Price Type, Active Date) and it is not showing any price after print the ticket.

Steps To Recreate:
1. Reset Active Clearance for future date
2. Validate regular price on Reset Date in EICS and SOCS
3. Validate Ticket Creation in EICS by Auto Ticket generate job and Ticket Printing from SOCS and EICS.
4. Validate existing price for one of the SKU and location in SIOCS.
5. Validate existing price for one of the SKU and location in SOCS.
6. Reset Clearance from RPM.
7. Approve the Clearance Reset.
8. Run the batches.
9. Note Future Clearance Data has reached to SIOCS and SOCS.
10. Note SIOCS two records are generated one with active and one with past and Clearance Reset Data has reached to SIOCS.
11. Validate the ticket created by Auto ticket generate job.
12. Note ticket is created for Clearance Price Change instead of Permanent.

Cause

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