Extended Warranty Contracts are Created in Draft Status with Incorrect Contract Line Amounts After Creating Them Using SOAP API Requests
(Doc ID 2987427.1)
Last updated on NOVEMBER 17, 2023
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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After 23D release, extended warranty lines are created in 'Draft' status with incorrect $0 amounts when using SOAP API Requests.
EXPECTED BEHAVIOR
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User expects extended warranty contract lines to be created 'Active' status with the correct amount.
STEPS TO REPRODUCE
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1. Create a Sales Order.
2. Push it into Contracts using SOAP API Request .
3. Observe contract lines amount not getting populating with the correct values.
Cause
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In this Document
Symptoms |
Cause |
Solution |