My Oracle Support Banner

Oracle Public Sector Permits Cloud Service: Cannot Issue Citation Due To Fee Calculation Error :"There was a fee calculation error.Contact your help desk(PSC_PER-5925009)" (Doc ID 2988010.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Public Sector Code Enforcement Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms


 In OPAL, User can issue a citation if there are no fees, but when attempting to set up fees to be assessed, issuing a Citation fails due to fee calculation error.

ERROR:
There was a fee calculation error.Contact your help desk(PSC_PER-5925009)




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.