My Oracle Support Banner

STORE_DAY_CLOSED Error When Trying To Reopen A Store And Send Transactions (Doc ID 2988378.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

User noticed below error when trying to reopen a store and send transactions and occurring due to timing issue

ERROR
-----------------------
Transactions errored out saying STORE_DAY_CLOSED error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Proccesed transactions for a store day
2. Dclose send and store is closed successfully
3. Reopened the same store day
4. Processed few more transactions immediately after the reopen
5. Transactions errored out saying STORE_DAY_CLOSED error
6. Hoping the transactions errored out due to timing issue of the data been processed. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.