My Oracle Support Banner

Redwood Sales Dashboard: Standard Activity Components Not Visible (Doc ID 2988383.1)

Last updated on JANUARY 29, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Redwood Sales Dashboard: Standard Activity components not visible


EXPECTED BEHAVIOR
-----------------------
Sales dashboard should be visible

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Log in Sales > Navigator > Redwood Sales > Sales Dashboard

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the correct view of the report data

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.