Not Able To Update Profile Option Values, Getting Error - "YOU CAN'T UPDATE PREDEFINED DATA DURING APPLICATION MAINTENANCE"
(Doc ID 2988476.1)
Last updated on JANUARY 12, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.07.0 version, Service Request
Not able to update Profile Option values
Getting errors while configuring profile values in Helpdesk.
ERROR
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YOU CAN'T UPDATE PREDEFINED DATA DURING APPLICATION MAINTENANCE.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Setup & Maintenance
2. Search for Manage Administrator Profile Options
3. Open Manage Service Request Profile Options
4. Get error
YOU CAN'T UPDATE PREDEFINED DATA DURING APPLICATION MAINTENANCE.
Cause
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In this Document
Symptoms |
Cause |
Solution |