My Oracle Support Banner

Not Able To Update Profile Option Values, Getting Error - "YOU CAN'T UPDATE PREDEFINED DATA DURING APPLICATION MAINTENANCE" (Doc ID 2988476.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Service Request

Not able to update Profile Option values

Getting errors while configuring profile values in Helpdesk.

ERROR
-----------------------

YOU CAN'T UPDATE PREDEFINED DATA DURING APPLICATION MAINTENANCE.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Setup & Maintenance
2. Search for Manage Administrator Profile Options
3. Open Manage Service Request Profile Options
4. Get error

YOU CAN'T UPDATE PREDEFINED DATA DURING APPLICATION MAINTENANCE.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.