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In ORB Stage Orders Is Not Changing From Status “New Order” To “Polled.” (Doc ID 2988518.1)

Last updated on NOVEMBER 24, 2023

Applies to:

Oracle Retail Order Orchestration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : Oracle Order Management (OROB) version 23x, Generic

Issue reported: In ORB Orders is not changing from status “New Order” to “Polled.”

What is preventing New Orders from processing to Polled Status?

Cause

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In this Document
Symptoms
Cause
Solution


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