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Fusion Compensation: Loading External Data Getting 504 Gateway Time Out (Doc ID 2988651.1)

Last updated on JANUARY 16, 2024

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

When Trying to load External data using the delivered HSDL option and getting an error,

ERROR
-----------------------
The remote server returned an error:(504) Gateway Timeout


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Compensation > Common Configuration > External Data
2. Click the Prepare Import Spreadsheet button
3. Fill in the excel sheet like that attached and upload
4. After few minutes the Gateway time out error is displayed.
 

Cause

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In this Document
Symptoms
Cause
Solution


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