BDI_PRICING_PC_TX_CYCLE_JOB Skipped Due To PriceChange_Tx_ProcessFlow_From_RMS Endpoint Returning 502 Bad Gateway
(Doc ID 2988676.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Retail Integration Cloud Service - Version NA and laterInformation in this document applies to any platform.
Goal
Job BDI_PRICING_PC_TX_CYCLE_JOB shows the following Execution Request:
Status = Skipped
Request Time 2023-mm-yy 05:30:06 <customer time zone>
Execution ID 20262
Job Run ID 353130
due to Execution:
Status = Skipped on Error
Start Time 2023-mm-yy 05:30:04 <customer time zone>
End Time 2023-mm-yy 05:30:06 <customer time zone>
ID 22161
Job Run ID 353130
with the following error in PROD_BDI_PRICING_PC_TX_CYCLE_JOB-zzzzz.log (UTC timestamps):
[pool-4-thread-60] INFO ReSTUtils - Parameters are [POST, https://<host>/<customer environment>/bdi-process-flow, /resources/batch/processes/operator/PriceChange_Tx_ProcessFlow_From_RMS, {processParameters=callBackServiceDataDetail.rootProcess=MERCH_BDI_PRICING_PC_TX_CYCLE_PROCESS_11,callBackServiceDataDetail.rootProcessExecId=MERCH_BDI_PRICING_PC_TX_CYCLE_PROCESS_11~20262,callBackServiceDataDetail.jobRunId=353130,callBackServiceDataDetail.process=BDI_PRICING_PC_TX_CYCLE_PROCESS_11,callBackServiceDataDetail.job=BDI_PRICING_PC_TX_CYCLE_JOB}, null]
[pool-4-thread-60] ERROR ReSTUtils - A response code of 502 received. Response is :InboundJaxrsResponse{context=ClientResponse{method=POST, uri=https://<host>/<customer environment>/bdi-process-flow/resources/batch/processes/operator/PriceChange_Tx_ProcessFlow_From_RMS?processParameters=callBackServiceDataDetail.rootProcess%3DMERCH_BDI_PRICING_PC_TX_CYCLE_PROCESS_11%2CcallBackServiceDataDetail.rootProcessExecId%3DMERCH_BDI_PRICING_PC_TX_CYCLE_PROCESS_11~20262%2CcallBackServiceDataDetail.jobRunId%3D3531301%2CcallBackServiceDataDetail.process%3DBDI_PRICING_PC_TX_CYCLE_PROCESS_11%2CcallBackServiceDataDetail.job%3DBDI_PRICING_PC_TX_CYCLE_JOB, status=502, reason=Bad Gateway}}
[pool-4-thread-60] ERROR ReSTUtils - Error Payload received : <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>502 Bad Gateway</title>
</head><body>
<h1>Bad Gateway</h1>
<p>The proxy server received an invalid
response from an upstream server.<br />
</p>
</body></html>
Solution
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In this Document
Goal |
Solution |