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OCI Management Agent Service : Agent Installation Fails - Please set your preferred path in JAVA_HOME (Doc ID 2989014.1)

Last updated on NOVEMBER 23, 2023

Applies to:

OCI Management Agent Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Trying to install the Management Agent using RPM method fails with error "Agent only supports JDK 8 with a minimum upgrade version JDK 8u281 -b02. Please set your preferred path in JAVA_HOME"

[root@<Hostname> opt]# export JAVA_HOME=/opt/jdk1.8.0_281/bin/java; rpm -ivh oracle.mgmt_agent.231002.2043.Linux-x86_64.rpm
Preparing... ################################# [100%]
Checking pre-requisites
Checking if any previous agent service exists
Checking if OS has systemd or initd
Checking available disk space for agent install
Checking if /opt/oracle/mgmt_agent directory exists
Checking if 'mgmt_agent' user exists
'mgmt_agent' user already exists, the agent will proceed installation without creating a new one.
Checking Java version
Trying /opt/jdk1.8.0_281/bin/java
Trying default path /usr/bin/java
Agent only supports JDK 8 with a minimum upgrade version JDK 8u281 -b02. Please set your preferred path in JAVA_HOME
error: %pre(oracle.mgmt_agent-231002.2043-1.x86_64) scriptlet failed, exit status 1
error: oracle.mgmt_agent-231002.2043-1.x86_64: install failed

 

Cause

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In this Document
Symptoms
Cause
Solution


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