Fusion Global Payroll: Evaluate Late Hires Process Is Failing With Critical Alerts After Assigning Payroll Through HDL Load When With SET Instruction . (Doc ID 2989037.1)

Last updated on NOVEMBER 24, 2023

Applies to:

Symptoms

In order to do a Retroactive Pay for Late Hires, firstly the Evaluate Late Hires process needs to complete successfully, but is fails in error, with Critical alerts.

ERROR
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No actual messages are displayed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Payroll Details association loaded for loaded through HDL for employees, with SET instruction SET ENABLE_INCREMENTAL_LOAD_EVENTS as Y in the HCM Data Loader (HDL).
2. The Evaluate Late Hires process was correctly triggered for the employees whose Payroll was loaded through HDL as mentioned.
3. However, the same Evaluate Late Hires process went into Critical Alerts, due to the constituent Calculate for Late Hire process showing in Critical Alerts status.
Note: The Late Hire Notifications sub-process shows in Pending status too. No messages are displayed to give more insights on the actual cause of issue.

Context: You can now configure the event action to enable the Evaluate Late Hires flow pattern and automatically evaluate late hires, create a net pay result, and create retro event notifications. This allows you to process the late hires within the Recalculate Payroll for Retroactive Changes flow. This flow pattern now contains two tasks, Calculate Payroll for Late Hire and Late Hire Retropay Notification that replaces the need to manually enter an element entry against the late hire because the Late Hire Retropay Notification task automatically creates the notification. You can also now view the late hire details for an employee using the Person Results and Payroll Checklist pages.

Changes

Cause

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