My Oracle Support Banner

OCI VMWare - VMWare Tools Service Error 'Feature You Are Trying to Use Is on a Network Resource That Is Unavailable' (Doc ID 2989063.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Cloud VMware Solution - Version N/A to N/A [Release 1.0]
Generic Windows

Symptoms

After Migrating to OCI, the VMWare Tools 'vmtoolsd' service spikes OCPU and may freeze your Windows server instance. Attempts to uninstall the service can result in this error:

Alternatively, the service may continue to appear in the VMWare Services Console though it was uninstalled.

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.