Owner Name Suggestions Is Not Auto Populating In Business Plan Owner Field
(Doc ID 2989179.1)
Last updated on JANUARY 11, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.10.0 version, Business Plan
ACTUAL BEHAVIOR
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Owner Name suggestions is not auto populating in Business Plan Owner Field.
EXPECTED BEHAVIOR
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Owner Name suggestions to appear
STEPS
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The issue can be reproduced at will with the following steps:
1. Business plan>edit record
2. add a name in Owner name field>it is not populating the autosuggest as it is happens in Service Request object
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the autosuggest in owner name field
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |