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Error thrown on Email Action when File Attachment name includes Multibyte characters [Malformed input or input contains unmappable characters: FILENAME] (Doc ID 2989515.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 D Patch 3 and later
Information in this document applies to any platform.

Symptoms

The error below is thrown on Email Action when File Attachment name includes Multibyte characters:

Malformed input or input contains unmappable characters: FILENAME

Additionally, if your site includes Folder Names in the File Manager with these special characters, the error below is thrown when opening the Migration Center:

the call failed on the server, see server logs for details.

The error above, "Malformed input or input contains unmappable characters" will be seen in the error logs.

Changes

 Site was upgraded to 23 D.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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